Shipping and Handling

 

Handling time is the time it takes me to make your order.
It takes about 5 business days for jewelry in stock and 1-2 weeks for made-for-order or custom orders.

Every order is packaged as a gift and sent with a tracking number! 

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The speed of delivery and extent of the tracking depend on the service you choose at checkout.

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♦️ Default Shipping - shipping time takes 3 to 4 weeks, depending on your country.

 

♦️ ECO POST - Arrives within 7-10 days. Insurance is suitable for silver jewelry up to 50$.

 

♦️ EMS - Arrives at your door in 3-5 days. Insurance is suitable for Gold jewelry or several pieces of jewelry up to 80$.

 

♦️ UPS/DHL/D2D- Arrives at your door within 3-4 days. This is the faster and safest method. Insurance is up to 500$. Insurance upgrades are available according to the shipping carrier.

 

All time frames are estimated provided by the carriers.
All local custom fees and taxes are the buyer's responsibility.

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Returns, exchanges,  re-sizing and re-polishing terms

If you want to return your order, you can do so up to 10 days of its arrival. The order you want to return should be sent back in the original condition and gift package.

Custom-made and re-sized jewelry can't be returned. Some exceptions are possible but as a general rule, custom changes are made especially for you, making it unsuitable for sale.

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For any other questions, feel free to contact me!